FAQs

  • No — I operate as a telehealth-only practice. All sessions are delivered online via secure video, allowing you to access support from the comfort of your own space, anywhere in Australia.

  • I support children (6+), adolescents, adults, and families. My practice focuses on neurodiversity, eating disorders, body image concerns, gender identity, chronic illness, and invisible disabilities.

  • Yes. I provide support for families navigating neurodiversity, emotional regulation, PDA profiles, school stress, and eating or body-image challenges. My focus is on connection, understanding, and practical strategies that support your family’s wellbeing.

  • A referral isn’t required. You’re welcome to book privately at any time. However, if you’d like to claim Medicare rebates, you’ll need a referral and care plan from your GP or specialist. For NDIS clients, you don’t need a referral, however you need to provide me with your plan’s billing details prior to the first appointment.

  • I work with:

    • Private paying clients

    • Medicare (Mental Health Care Plan, ASD plan items, Eating Disorder Care Plan)

    • NDIS (self-managed and plan-managed only)

  • After each session, you’ll receive an invoice with all required details. You can submit your rebate through your MyGov account under Medicare online services.

  • At this time, I do not offer bulk billing for psychology sessions.

    I understand that accessing support is an important decision for families, and I’m always happy to discuss funding pathways or help you understand what options may be available to you.

  • Not at this time. I currently accept self-managed and plan-managed clients only.

  • Find a quiet, comfortable space, ensure your device is charged, and check your internet connection. Headphones can help with privacy. I’ll send a secure video link before each session. For guardians of younger clients, please feel free to explore available session options with me prior to their first appointment.

  • Your first session is a chance to get to know each other, discuss your goals, and explore what brings you to therapy. We’ll talk about your history, current concerns, and what support feels most helpful for you. There’s no pressure—I move at your pace.

  • Cancellations made within 48 hours of your appointment will incur a late cancellation fee (up to 100% of the session cost) as it’s unlikely the session can be filled at short notice. It is recommended that if you cannot attend your appointment, please notify me by text or email as early as possible.

  • Yes, depending on your needs. Please note that report writing and letters incur separate fees and require additional time, which I can outline during your appointment. Please ensure you provide as much notice as possible.

  • My work is neurodiversity-affirming, trauma-informed, and compassionate, with space for creativity and metaphor. Sessions are collaborative, flexible, and tailored to your needs and strengths.

  • Payment is required on the day of your appointment. This applies to private sessions, Medicare sessions, and NDIS sessions (self- or plan-managed).

    Invoices and receipts are provided for all sessions, including the information you’ll need to claim rebates through Medicare, NDIS, or private health insurance where applicable.

    If you have any questions about fees, rebates, or funding options, I’m happy to discuss them before your first session to ensure you understand your choices and feel supported.

  • Standard therapy sessions are 50 minutes. Extended sessions may be available for assessments or more complex needs.

FAQs for Parents: Supporting Children in Telehealth

  • Many parents are surprised at how well children engage via telehealth—especially when the session is designed around their interests, energy levels, and communication style. I use creative, flexible approaches that help kids feel comfortable, including visual tools, games, drawing, shared screens, and movement-based activities when helpful.

  • That’s completely okay. I don’t expect children to perform or behave a certain way online. We can ease in gradually, start with simple activities, or even begin with your support present. Some children prefer typing, drawing, or using chat tools, and that’s perfectly valid. My goal is to meet your child where they’re at.

  • This happens, especially when a child feels overwhelmed or uncertain. We can work slowly, creatively, and collaboratively to build rapport. Sometimes the first few minutes (or sessions) are about establishing safety, connection, and trust—not structured therapy work. I’ll support both you and your child in navigating this gently.

  • Yes. Research shows that telehealth can be just as effective as in-person therapy for many children. It can even be more effective for some, as they’re in their own environment with familiar sensory surroundings, fewer transitions, and less pressure to “perform” socially.

  • Absolutely—especially for younger children or those who feel more secure with a parent nearby. We can decide together how much you’re involved, and adjust this over time as your child becomes more comfortable.

  • Yes—very often. Many neurodivergent children thrive online because it reduces sensory load, decreases social pressure, and allows them more control. Especially for children with a PDA profile, the flexibility and autonomy of telehealth can significantly reduce demand-related stress.

  • This is very common, especially for neurodivergent children. I’m used to working with kids who move around, need breaks, or prefer to engage from off-camera. We adapt the session to suit them, not the other way around. Movement, stimming, drawing, pacing, or switching activities can all be part of productive therapy.

  • I’ll always be honest and collaborative. If telehealth isn’t meeting your child’s needs, we’ll discuss alternative approaches, support options, or modifications. The goal is always what’s best for your child—not trying to force a modality that isn’t the right match.

  • You can support them by:

    • Creating a comfortable, quiet-ish space

    • Providing access to drawing tools, fidgets, or comfort items

    • Ensuring the device is charged and stable

    • Staying close by if reassurance is needed

    I’ll guide you through any specific setup based on your child’s needs.